Launch AI-first workflows for complaint handling in minutes. Automate intake, categorization, escalations, and customer updates so issues are resolved faster and satisfaction improves.
Kick off flows from complaint emails, forms, calls, or chat logs
AI steps summarize customer issues and detect sentiment or urgency
Route complaints by severity, product line, or customer tier to the right team
430+ connectors to sync complaints with CRMs, ticketing systems, and analytics tools
Credentials stay encrypted.
Sensitive details never appear in logs due to data masking.
Run in our secure cloud or self-host for complete control.
Resolve Complaints Quickly and Consistently
Customer complaints can escalate if not handled quickly. Automating intake, routing, and follow-ups ensures no complaint is missed, responses are timely, and customers feel heard throughout the resolution process.
430+ ready-to-use connectors
SOC 2 Type II cloud for data security and compliance
Trusted by 100,000+ users worldwide
Disconnected apps slow teams down and create errors.
Activepieces fixes that by giving you 400+ integrations in one platform.
Trigger flows from emails, chat, web forms, or support tickets. Automatically classify severity, tag complaints, and route them to the right queue or team member.
AI-Powered Summaries and Escalations
Use AI to detect negative sentiment, highlight key complaint details, and escalate high-priority cases. Managers can approve or intervene before sending responses when needed.
Monitoring and Reporting
Track complaint resolution times, escalations, and follow-up rates. Use versioning and rollbacks for safe process updates, and sync data across CRMs and reporting systems.
Automate your work without writing code!
Join 100,000+ users from Google, Roblox, ClickUp and more building secure, open source AI automations. Start automating your work in minutes with Activepieces.
