Launch AI-first workflows for customer support in minutes. Automate ticket routing, conversation summaries, escalations, and updates so your team responds faster and delivers consistent service.
Kick off flows from tickets, emails, chat events, or webhooks
AI steps and agents that summarize conversations and draft responses
Human approvals for refunds, cancellations, or policy exceptions
430+ connectors across CRMs, help desks, chat platforms, and billing tools
Credentials stay encrypted.
Sensitive details never appear in logs due to data masking.
Run in our secure cloud or self-host for complete control.
Launch Automations That Teams Actually Use
Whether you’re triaging tickets, sending updates, or escalating issues, automation ensures cases are routed and resolved quickly. This reduces resolution times, lowers support costs, and improves customer satisfaction.
430+ ready-to-use connectors
SOC 2 Type II cloud for security and compliance
Trusted by 100,000+ users globally
Disconnected apps slow teams down and create errors.
Activepieces fixes that by giving you 400+ integrations in one platform.
Start support flows instantly from tickets, chat events, or emails. Branch logic by customer priority, SLA, or sentiment to make sure the right cases reach the right agent.
Approvals and Escalations
Insert approval steps for refunds, cancellations, or compliance checks. Escalations can be routed automatically with notifications, while flows pause until a manager responds.
Monitoring, Reporting, and Integrations
Track response times, resolution metrics, and flow outcomes. Sync data across your CRM and help desk, and use versioning and rollbacks to manage changes safely.
Automate your work without writing code!
Join 100,000+ users from Google, Roblox, ClickUp and more building secure, open source AI automations. Start automating your work in minutes with Activepieces.
