Customer Satisfaction Survey Automation

Launch AI-first workflows for customer satisfaction surveys in minutes. Automate survey delivery, response collection, and analysis so you can act quickly on customer insights.

Built for CX Teams Running Surveys

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Kick off flows from ticket closures, order completions, or app events
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AI steps summarize feedback and detect sentiment in free-text responses
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Route results to support, product, or leadership automatically
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430+ connectors across CRMs, help desks, survey tools, and BI platforms
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Credentials stay encrypted.
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Sensitive details never appear in logs due to data masking.
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 Run in our secure cloud or self-host for complete control.

Capture Feedback at the Right Moment

Customer surveys are only useful if they are conducted and analyzed in a timely manner. Automating when surveys are sent and how results are routed ensures higher response rates and faster follow-ups.
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430+ ready-to-use connectors
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SOC 2 Type II cloud for compliance and data security
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Trusted by 100,000+ users globally
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Disconnected apps slow teams down and create errors.
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Activepieces fixes that by giving you 400+ integrations in one platform.
Everything You Need to Scale Automation
Survey Delivery and Triggers
Send CSAT or NPS surveys after ticket closure, purchases, or service milestones. Trigger surveys by events in your help desk, CRM, or app, and sync responses back automatically.
AI-Powered Analysis
Use AI to analyze open-text feedback, detect sentiment, and categorize common themes. Highlight negative or urgent responses for immediate follow-up.
Reporting and Insights
Push aggregated scores and verbatims to BI dashboards or CRM records. Track participation rates, follow-ups, and trends while keeping an audit trail for process changes.

Join 100,000+ users from Google, Roblox, ClickUp and more building secure, open source AI automations.
Start automating your work in minutes with Activepieces.

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