Launch AI-first workflows for IT support in minutes. Automate ticket routing, password resets, and device requests so teams resolve issues faster without drowning in repetitive tasks.
Kick off flows from help desk tickets, chat messages, or form submissions
AI steps summarize requests, classify urgency, and recommend fixes
Route incidents automatically based on category or department
430+ connectors across ITSM, HR, communication, and monitoring tools
Credentials stay encrypted.
Sensitive details never appear in logs due to data masking.
Run in our secure cloud or self-host for complete control.
Resolve IT Requests Automatically and Keep Teams Productive
Most IT requests are repetitive and predictable—password resets, access approvals, or hardware requests. Automation handles them instantly while surfacing complex issues for human review.
AI-powered ticket classification and response drafting
SOC 2 Type II cloud for secure IT workflows
Trusted by 100,000+ users worldwide
Disconnected apps slow teams down and create errors.
Activepieces fixes that by giving you 400+ integrations in one platform.
Trigger workflows from chatbots, forms, or email. AI reads ticket details, detects intent, and tags categories like “access,” “hardware,” or “network.”
Routing and Resolution
Automatically assign tickets to the right queue or technician. Handle common requests such as password resets or VPN access through predefined flows.
Communication and Reporting
Send real-time updates to users through Slack or email. Track SLA performance, backlog trends, and first-response times automatically.
Automate your work without writing code!
Join 100,000+ users from Google, Roblox, ClickUp and more building secure, open source AI automations. Start automating your work in minutes with Activepieces.
